Account Management Officer

Cobranet Limited, a reputable internet solutions company founded in 2003, is recruiting an Account Management Officer for their Lekki Phase 1 office in Lagos. This is a full-time position that involves managing a portfolio of client accounts, building long-term customer relationships, and liaising between customers and internal teams to ensure successful delivery of solutions. The role focuses on client satisfaction, upselling opportunities, and retention while handling daily proactive customer engagement. How to apply 1. Send your CV to [email protected] 2. Use the Job Position (Account Management Officer) as the subject line of the email

• BA/BS degree in Business Administration, Sales or relevant field • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) • Experience with MS Office, particularly MS Excel • Experience delivering client-focused solutions to customer needs • Excellent listening, negotiation and presentation abilities • Ability to prioritize and multitask • High level of accuracy and attention to detail • Ability to have difficult conversations • Strong verbal and written communication skills