Client Success Coach (CSM)

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Richard Yu is an online business coach with: • 100K+ subscribers on YouTube → youtube.com/richardyu1 • A growing personal brand on Instagram → instagram.com/richardyuzee Our company is fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 9 hours per day, and some days will require a little more effort of 10 hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: • You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded)  • You will be conducting new onboarding calls daily to welcome in new students. • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed. • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community. • Weekly group coaching calls answering client questions • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can c