Day-2 Services Enterprise Architect

EDUCATIONAL/EXPERIENCE REQUIREMENTS Minimum Requirements: • BA/BS degree or equivalent proven experience. • Multi-technology (WAN/LAN, DC, WLAN, Collaboration, Compute) and Managed Services – Day-2 Support experience managing complex projects and architecture/ • 8+ years of leadership experience in IT infrastructure architecture development and technology consulting, advisory, or professional services. • Extensive client engagement / management experience, preferably in a Professional Services and Network Operations Center environment/ • Thorough understanding of financial processes - P&L and financial management • Financial acumen related to tracking and forecasting project costs. • Thorough understanding of Information Technology Service Management (ITSM) to include Information Technology Infrastructure Library (ITIL) practices/ • Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language. • Flexibility to work across multiple time zones as needed • Experience working in a matrix organization. Preferred: • One or more major industry IT certifications, ideally with one or more of WWT’s core OEM partners. • Demonstrated leadership, team building, and management skills. • Global/remote work experience and compliance with international standards (e.g., data privacy) preferred. • Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients. • Post-graduate training in business-related discipline or management. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $126,000.00 to $158,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range f