Director, Engineering

Headquarters: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io. I'm looking for an experienced engineering leader to own several of Customer.io's product development engineering teams. This is a role for someone whose primary job is business impact: you set clear goals, hold teams accountable to schedules, and personally drive complex initiatives to done. Your first mandate is a high-priority, executive-visible platform initiative — the kind of project where you'll set the direction, align the org, and carry it across the finish line yourself. If you're energized by making things happen inside an organization — not just managing the people who do — this role is for you. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React and AI help us ship fast and scale with confidence. What We Value Execution above all Leading a team and driving impact are not the same job — yours is the second one, and the team is how you do it. You set dir