Dispatch Professional

Headquarters: Billings, Montana USA URL: https://www.jandstransport.com/ This dispatch position works in a high-energy, fast-paced environment and requires excellent customer service skills, sound judgment, resourcefulness, and the ability to work independently and as part of a team. This is a remote position. Job requirements: • Highly motivated, outgoing and energetic with a professional demeanor • Self-starter • Comfortable learning and using multiple software tools • Customer-oriented and empathetic toward drivers • Ability to build rapport by phone, email, and SMS messaging • Highly organized and detail oriented • Ability to work under pressure and deadlines • Ability to deal with upset customers or drivers when necessary • Have problem solving skills and the ability to adapt to ever changing situations • Ability to think on your feet when a transport goes sideways • Ability to multitask • Willingness to learn • Ability to accept constructive feedback • Strong written and verbal communication skills • Good math skills Essential duties include but are not limited to: <l