Inbound User Experience Representative

Migo Money Inc is a cloud-based platform offering credit solutions to consumers and small businesses. The company is hiring an Inbound User Experience Representative to join their customer support team in Lagos. This full-time role involves handling incoming customer calls, resolving issues, and ensuring excellent customer experience through accurate information and timely support. The position is based in Lagos and offers flexible working hours between 8am-8pm, 5 days per week. How to apply 1. Visit migo.zohorecruit.com 2. Go to Migo Money Inc on the Zoho Recruit platform 3. Submit your application through the portal

• Call centre experience (1–6 months minimum) • BA/BSc/HND qualification • Excellent typing skills (speed and accuracy) • Strong written and oral communication skills with proper grammar • Effective listening and analytical skills • Good time management and multitasking abilities • Ability to collaborate with others and maintain positive relationships • Willingness to work flexible hours (8 hours/day with 1-hour break) between 8am–8pm • Availability to work 5 days per week, including potential weekends and public holidays • Willingness to adapt to night shifts if required • Recent NYSC graduates encouraged to apply