IT Support Engineer Trainee

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details • Duration: 13 weeks • Format: Online, practical workshops • Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm • Qualification: CompTIA Tech+ certification What you’ll learn • Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. • Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. • Device Configuration: Configure and integrate desktop and mobile devices. • Network Support: Set up and maintain secure networks. • IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway • Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. • Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses. Price: £0 • This is a fully government-funded course - there are no fees to pay. To be eligible, you must: • Live in the West Midlands. • Be aged 19 or over. • Earn below the gross annual wage cap of £34,194. • Not currently be undertaking other government-funded training. • Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.