IT Support Specialist — Google Cloud, Microsoft 365 & Salesforce | Remote

Headquarters: Remote URL: https://www.toptal.com/ About the Role We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that. What You'll Do • Provide support for third-party website issues, updates, and integrations • Conduct security validation and ensure ongoing compliance across connected platforms • Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce) • Troubleshoot and resolve IT support requests related to the tools and platforms in use • Proactively identify and address connectivity or security issues before they impact the business What You Bring</