NTT DATA
Job Title: Operational Business Analyst & Incident Manager Location Preference: 100% remote in LATAM working EST Time Zone Duration: 1-Year Assignment with possibility of extension Freelance Rate Range: $27-28/hr USD based on relevant experience NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health. Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future. Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client's needs. Our talent has led us to be one of the top six technology companies in the world. Because #Greattech, needs #GreatPeople, like you NTT Data seeks high-achieving team players who quickly adapt to new challenges and entrepreneurial ventures. We are looking for a Operational Business Analyst & Incident Manager to work with our global client for a fully remote opportunity in LATAM working EST hours. Position Summary We are seeking an experienced Operational Business Analyst & Incident Manager to support enterprise technology and transformation initiatives. This role combines business analysis, operational support, and incident management responsibilities, serving as a key liaison between business stakeholders and technical teams. The ideal candidate will have strong analytical skills, experience supporting business applications, and the ability to manage incidents and service requests in a fast-paced environment. This position offers the opportunity to contribute to process improvements, application optimization,