Project Manager Life Sciences EMEA, Production

RESPONSIBILITIES: • Orchestrate complex Life Sciences workflows including translation, QA, DTP, multimedia, and linguistic sign-off for LILT’s largest enterprise customers. • Engage directly with customers to clarify project requirements, ensure all assets are received, and provide accurate status updates and confirm delivery in line with pre-defined SLAs • Coordinate seamlessly with internal engineering and linguistic teams to resolve bottlenecks fast. • Own internal and external communication within pre-defined SLAs • Identify risks, potential issues, plan to and mitigate them, and escalate to the Program Leader as appropriate • Define and delegate admin work to PCs • Control budgets effectively • Effectively balance and manage priorities across a variety of task types and customers • Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines • Mitigates risk and escalates issues or problems in an effective manner, along with proposed solutions • Asks pertinent questions to ensure full comprehension of the task in hand • Strictly follows Production SOPs and best practices. • Ensure projects are managed and delivered in line with Production KPIs (Margin, Quality, On Time Delivery) • Meticulous attention to detail and the ability to juggle multiple high-priority deadlines. • Implement new features, efficiencies and initiatives in line with Department and Company goals. • Demonstrated experience working with AI agents, i.e. using agentic tools in daily workflows, prompting/configuring them for tasks, or having built simple agents/automations yourself • Able to quickly learn and adopt new AI-powered tools and workflows as part of day-to-day production work DUTIES: • Manage the end to end project management workflow (including Translation, QA, DTP, Linguistic Sign Off, E-Learning, Multimedia) • Ensure all projects are delivered on time as per customer SLA • Manage quality at the project level, ensuring linguists adh