Receptionist

Job Title: Remote Therapist Receptionist Location: Remote (EST) Employment Type: Full-Time About The Role Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment. The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment. Responsibilities: • Answer phone calls and route inquiries appropriately • Schedule, confirm and modify appointments using our EMR system • Verify insurance information and collect copays • Communicate efficiently with therapists, patients, and other staff • Handle sensitive information with discretion and confidentiality Qualifications: • Previous experience in a medical receptionist role working directly with therapists preferred • Experience in psychiatry or behavioral health • Proficient with electronic medical records and general computer skills • Strong organizational abilities and multitasking skills within a remote environment • Professional appearance/demeanor • Experience workin