Matrix42
Your missionOwn the vision, strategy, and roadmap for Matrix42's platform experiences — the foundation that powers every Matrix42 product across Service management, Asset management, Endpoint management, and more. This is a high-ownership role that shapes how admins configure, developers extend, and end users interact with the platform, and how AI agents operate inside it. Your profileWhat you'll do • Own the platform toolkit end-to-end: dashboards, reports, layouts, components, service desk experiences, and the workflow designer that powers connected workflows across products • Sharpen the connected workflows concept — how workflows span multiple products, systems, and personas, and how they compose into reusable, packaged solutions • Drive the extensibility model: APIs, integrations, and how partners and customers extend the platform to fit their environment • Shape AI as an active layer in the platform — agentic workflows that configure, orchestrate, and reason across the environment, not just assist users at the edges • Serve three distinct personas well:• End users consuming self-service experiences and interacting with services • Admins and configurators building workflows, dashboards, and services without specialist support • Developers and builders extending the platform through APIs, integrations, and custom logic • Enable the platform to power all Matrix42 product lines with a coherent, opinionated experience • Partner with product experience, engineering, and adjacent product teams that consume the platform • Define success metrics around adoption, configurability, time-to-value, and platform stickiness across all persona layers • Engage directly with enterprise customers, partners, and internal stakeholders to shape the roadmap What we're looking for • Product management experience in enterprise SaaS, ideally on a platform or horizontal capability team • Track record designing for multiple personas — end user, admin, and developer — as distinct users