VIP Travel Consultant, Media & Entertainment

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!   VVIP Travel Agent, Media & Entertainment (Remote) Full time, London, United Kingdom Please note this will be an on call 24/7 position.    As a VVIP Travel Agent, Media & Entertainment, you will • Expertly use BCD Travel tools and systems to fulfil client requests accurately and efficiently. • Manage travel requests via telephone, mobile phone, email, text messaging, WhatsApp, and other client-preferred communication channels, always delivering exceptional VIP service. • Search, create, modify, and confirm complex domestic and international travel reservations. • Act as the primary point of contact for executive-level, VVIP and Media & Entertainment travellers, providing proactive travel consultation and support. • Demonstrate a strong understanding of client travel policies and provide compliant, solution-focused recommendations. • Fulfil all travel requests in accordance with DOT, TSA, passport, visa, and immigration requirements. • Apply expert knowledge of airline, hotel, rail, chauffeur and car rental supplier rules and fare regulations. • Manage schedule changes, disruptions, ticket exchanges, reissues, refunds, and complex itinerary amendments. • Proactively monitor and track traveller movements and flights, identifying delays, cancellations, schedule changes, and operational disruptions before they impact the traveller. • Provide immediate assistance and alternative travel solutions during irregular operations to ensure seamless travel experiences. • Support a 24-hour, 365-day-a-year operation, ensuring continuous service and flight monitoring for VIP and high-profile travellers across multiple time zones. • Maintain and develop current knowledge of industry developments, airline policies, travel regulations, and supplier updates. • Upon joining the team, provide coverage for existing VVIP acco