Premium Human Resource Solution Limited
✨ AI Summary
Full-time Front Desk Executive role at Premium HR Solutions in Lagos, requiring a BA/BSc/HND and 1 year of customer service or front office experience. The position involves serving shareholders and stakeholders through in-person and digital channels, processing requests, and resolving complaints.
Premium Human Resource Solution Limited is a human resource consultancy company offering strategic HR solutions to small and medium-sized businesses. This full-time Front Desk Executive position is based in Lagos and involves providing professional front office service to shareholders, stockbrokers, and other stakeholders. The role covers attending to inquiries, processing service requests, resolving complaints, and maintaining accurate records within set procedures and regulatory requirements. How to apply 1. Visit Premium Human Resource Solution Limited on docs.google.com 2. Apply through the form on that page 3. Alternatively, send your application through Gmail or Yahoomail
• HND or Bachelor's Degree in Business Administration, Accounting, Economics, Social Sciences, or related field • At least 1 year of experience in customer service, front office operations, preferably in capital market, banking, or financial services • Prior exposure to registrar or share registration operations is an advantage • Clear verbal and written communication skills • Complaint handling and problem-solving skills • Attention to detail when verifying documents and records • Working knowledge of Microsoft Office and workflow systems such as ProcessMaker • Ability to guide shareholders on digital platforms such as ShareholderLive • Time management and ability to meet turnaround times and work under pressure • Awareness of data protection requirements including Nigeria Data Protection Act 2023 • Strong sense of confidentiality and integrity • Teamwork and discipline to follow procedures and escalate issues